IMPORTANT PHONE
NUMBERS
Defense Finance
and Accounting Service (DFAS)
Casualty Reporting ...................................................
800-321-1080
Retired Pay Customer Service
.................................. 800-321-1080
SBP Annuitants
......................................................... 800-321-1080
Note: The Survivor Assistance
Office, MacDill AFB offers comprehensive
assistance. See below:
Coast Guard Retired Pay
........................................................ 800-772-8724
Defense Enrollment Eligibility
Reporting System (DEERS) 800-538-9552
Social Security Administration
.............................................. 800-772-1213
Department of Veterans Affairs
............................................. 800-827-1000
Sarasota National Cemetery
.................................................. 877-861-9840
Medicare Hot Line
................................................................... 800-638-4227
Retired Activities Office,
MacDill AFB ................................... 813-828-4555
SURVIVOR
ASSISTANCE
Army RSO, MacDill AFB .............................
813-828-0163
Air Force SAO, MacDill AFB
............................ 813-828-2503
Navy SAO, MacDill
AFB................................. 813-828-2503
Marine Corps SAO, MacDill
AFB................................. 813-828-2503
Coast Guard Retirees and Annuitants
......................... 800-772-8724
MOAA Personal Affairs Dept (ext. #116) .........
800-245-8762
HEALTH CARE
TRICARE Tampa Office
.............................................……............813-902-3000
Beneficiary Services ........................................................................800-444-5445
Claims Customer Service
................................................................800-403-3950
Health Care Finder
.....................................…………….................800-444-5445
Pharmacy MacDill Hospital PharmaCare
refills…..........................813-828-5367
MacDill BX Mall (Automated PharmaCare refills)
........................800-272-0201
MacDill Immunization Clinic
........................................... ..............813-827-9375
MacDill AFB
Telephone Information
............................................................ 813-828-1110
ID Cards
.................................................................................
813-828-2276
Officers Club ...........................................................................
813-837-1031
Honor Guard
...........................................................................
813-828-5190
Space “A” Travel
.....................................................................
813-828-2485
Retired Activities Office (Bldg 205)
......................................... 813-828-4555
Tickets
& Tours
.......................................................................
813-828-2478
________________________________________________________________________________
MACDILL
AFB FACILITY HOURS OF OPERATION
COMMISSARY
(813) 828-4832
Daily 9:00 AM – 7:00 PM
BASE
EXCHANGE
(813) 840-0511
Monday- Saturday 9:00 AM – 7:00 PM
Sunday 10:00 AM – 6:00 PM
The Base Exchange is open each day of
the year except Thanksgiving and
Christmas
CLASS
VI STORE
(813) 840-2323
Monday- Saturday 9:00 AM – 7:00 PM
Sunday 10:00 AM – 5:00 PM
VISITOR
RECEPTION FACILITY
(813) 828-2737
Monday – Saturday 6:00 AM – 6:00PM
After hours, all passes are issued at
the Dale Mabry Gate.
PASS
& IDENTIFICATION
(813) 828-2278
Monday, Tuesday, Thursday, Friday 7:30
AM – 3:30 PM
Wednesday 7:30 AM – 12:00 PM
Call for appointments on Tuesday,
Wednesday, or Thursday.
LEGAL
ASSISTANCE
(813) 828-4422/4423
The MacDill AFB Law
Center, located in Bldg 299, offers a variety of
services to include
legal assistance, wills and power of attorney. All
services are
available on an appointment basis.
Powers of Attorney and
Notarizations are provided on a walk-in basis.
Monday - Friday 7:30
AM – 4:30 PM
Additional MacDill
AFB phone numbers can be found at
https://www.macdill.af.mil/library/factsheets/factsheet.asp?id=8175
IMPORTANT
EMAIL ADDRESSES
Defense
Finance and Accounting Service (DFAS) www.dfas.mil
Online account
access- mypay.dfas.mil
Social
Security www.ssa.gov
Medicare
www.medicare.gov
TRICARE
South www.humana-military.com
Retail/Mail
Order Pharmacy www.express-scripts.com/TRICARE
TRICARE
Contact Information www.tricare.mil/contactus
Veterans
Administration www.va.gov
St.
Pete VA Regional Office www.benefits.va.gov/stpetersburg
Florida
Dept of Veterans Affairs www.floridavets.org
Army
Retirement Services www.armyg1.army.mil/rso
Air
Force Retirement Services www.retirees.af.mil
Navy
Retired Services
www.public.navy.mil/bupers-npc/support/retired_activities
Defense
Commissary Agency www.commissaries.com
Army
& Air Force Exchange www.shopmyexchange.com
Navy
Exchange www.mynavyexchange.com
Marine
Corps Exchange www.mymcx.com
Arlington
National Cemetery www.arlingtoncemetery.org
Federal
Long Term Health Insurance www.opm.gov/insure/ltc
Navy
Lodge Reservation Service www.navy-lodge.com
Armed
Forces Recreation Centers www.armymwr.com
TRICARE
TRICARE is the DOD health
care program for active duty dependents and retirees who
are not under
MEDICARE. The TRICARE Management Activity (TMA), under the
authority of the
Assistant Secretary of Defense (Health Affairs), manages the program.
TRICARE has three
options from which to choose – “PRIME,” “STANDARD,” or
“EXTRA.” Contact the
TRICARE Service Center @ 1-800-444-5445 if you have any
questions.
TRICARE
PRIME: TRICARE Prime is a health maintenance organization (HMO)-
style plan available
to active duty personnel, retirees from the Active Component, retirees
from the Reserve
Component age 60 or older, and their eligible family members. Under
TRICARE Prime,
beneficiaries must choose a primary care physician and obtain referrals
and authorizations
for specialty care. There is an annual enrollment fee for TRICARE
Prime for military
retirees and their family members ($260/individual, $520/family), and
retiree beneficiaries
are responsible for small co-pay for each visit. There is no
enrollment fee for
active duty military and their family.
TRICARE
STANDARD: TRICARE Standard provides a similar benefit to the original
CHAMPUS program and
is available to active duty personnel, retirees from the Active
Component, retirees
from the Reserve Component age 60 or older, and their eligible
family members. Under
TRICARE Standard, beneficiaries can use any civilian health
care provider that is
payable under TRICARE regulations. There is no enrollment fee for
TRICARE Standard, but
the beneficiary is responsible for payment of an annual
deductible ($150
individual/$300 family), 25% of allowed charges, and may be
responsible for
certain other out-of-pocket expenses.
TRICARE
EXTRA: TRICARE Standard beneficiaries can elect to use the TRICARE
Extra option by using
a civilian health care provider from within the regional contractor's
provider network. In
this way, TRICARE Extra represents a preferred provider
organization (PPO).
When using TRICARE Extra, the beneficiary's annual deductible
($150 individual/$300
family) is the STANDARD deductible, but the coinsurance
amount is reduced to
20%. There is no additional fee for use of the TRICARE Extra
benefit.
TRICARE
FOR LIFE: Effective October 1, 2001, DoD implemented the Tricare For
Life (TFL) program
for all Medicare eligible retirees and their qualifying family
members and survivors
as the secondary Supplement coverage. The program pays for
any Medicare
deducible or co-payment. There is no enrollment necessary for TFL. To be
eligible, you must be
TRICARE and Medicare Eligible and have purchased Medicare
Part B coverage,
receiving retired pay or veterans disability compensation, and also
registered in DEERS
(800-538-9552). In some instances TFL is the primary payer when
the services are
normally a TRICARE benefit but not covered by Medicare. TFL does
not pay patient
liability for services that are not a TRICARE benefit even though
Medicare may pay
them, such as chiropractic benefits. The policy limitations applying to
TRICARE also apply to
TFL and must therefore be deemed medically necessary and
require skilled care.
Custodial care therefore is not covered.
TRICARE
PHARMACY PROGRAM: TRICARE provides a world-class pharmacy
benefit to all
eligible uniformed service members, retirees, and family members,
including
beneficiaries age 65 and older. Pharmacy Coverage is the
same regardless your
beneficiary category
or which health plan option you are using. TRICARE offers four
convenient ways to
fill your prescriptions: Military Treatment Facility, Retail Network
Pharmacy, Pharmacy
Home Delivery, and Non-network Pharmacy.
Express
Scripts is the TRICARE contractor providing home delivery and retail
network
pharmacy services.
They can be reached at DoD.customer.relations@express-scripts.com
or 877-363-1303.